Transforming Australia's Finance Industry

The technology disrupting Australia’s financial services

DisruptFS is OmniChannel Media’s 3rd tailored financial services installment of its Australian leading “Disrupt Series”. The event will see over 150 of Melbourne’s most senior financial services executives connect for a half-day of content, networking and roundtable discussions.

The Financial Services industry is in a period of transition with regards to digital disruption and industry competition. For Australia’s biggest institutions, the time to drive innovation, collaboration, and technology transformation is now. Otherwise, the threat of looming competition, more efficient alternatives, and customer disengagement will take hold.
Retaining the customer, create growth and new opportunities, as well as building a framework which allows for the adoption of new technology and innovations, the financial services industry has never been under more pressure to Disrupt from within. The sector comprises of some of Australia’s largest employers and innovators, as such DisruptFS will feature insights from leading executives from the country.

LEADERS IN FINANCIAL SERVICES

CRITICAL KEYNOTES

PANEL DISCUSSIONS

Advisory Panel

Meet some of the world’s leading minds in technology and finance

scott-wall
Scott Wall

Chief Digital & Data Officer
BankVic

tim-rich
Tim Richardson

Chief Transformation Officer
ESSSuper

anand
Anand Thomas

Chief Customer Officer – Bancassurance, Digital & Direct Insurance
MLC

patrick
Patrick McQuaid

General Manager – Customer Data & Analytics
NAB

callum
Callum Todd

General Manager Digital Strategy
HESTA

keli
Keli Saville

Head of Technology
ANZ

Speakers

Introducing our 2017 speakers

Eric Wilson

CEO
Xinja

Jo Kelly

CMO
UBank

scott-wall
Scott Wall

Chief Innovation Officer
BankVic

Julian Hedt

CTO
Banjo

Mathew Bailey

ANZ Chief Technology and Digital Officer for Financial
Services
SAP

Chris Tew

EVP – Asia Pacific
3Radical

patrick
Patrick McQuaid

General Manager – Customer Data & Analytics
NAB

keli
Keli Saville

Head of Technology
ANZ

tim-rich
Tim Richardson

Chief Transformation Officer
ESSSuper

Ben Hanna

Enterprise Account Executive
DOMO

Previous Disrupt Series Participants Include

We are pleased to announce the following companies have previously attended our Disrupt series events

Agenda

A look into how DisruptFS will progress as the day unfolds

08.00 AM – 08.30 AM

REGISTRATIONS COMMENCE

08.30 AM – 08.35 AM

MC INTRODUCTION

 Matthew Egan, Editorial Director, OmniChannel Media

08.35 AM – 09.00 AM

THE FUTURE OF RETAIL BANKING… IS THERE ONE?

• Kick-starting Australia’s first 100% digital bank.
• Leveraging innovative technology to bring the humanity back to banking.
• What disruption means in banking.

 Eric Wilson, CEO, Xinja

09.00 AM – 09.30 AM

BE CONNECTED, BE DISRUPTIVE, BE REVOLUTIONARY

• The new revolution of the customer; where policy and account holders no longer exist.
• The increasing expectation of how financial services should meet the needs of tomorrow’s consumers.
• Understanding customer expectations in engagement, omnichannel experience and how to adopt the best practice for innovation to be revolutionary.
• Discover how the FSI sector is performing in the eyes of the customer.
• Explore how Australian banks and insurers have responded to the threat of disruption.

 Mathew Bailey, ANZ Chief Technology and Digital Officer for Financial
Services,
 SAP

09.30 AM – 10.00 AM

DISRUPTIVE TECHX: THE FUTURE TECHNOLOGY AND THE DATA BEHIND IT

• The role data plays with technologies driving disruption and their impacts.
• Blockchain, IoT, Augmented/ Virtual Reality and other upcoming tech: how far off are we from real applications?
• The challenges of becoming “business ready” for innovation.
• The IT infrastructure securing the organisation of the future.

 Keli Saville, Head of Technology, ANZ
 Patrick McQuaid, General Manager – Customer Data & Analytics, NAB

10.00 AM – 10.30 AM

‘ACTIVATE’ YOUR DATA: THE DEFINITIVE GUIDE FOR Banking CxOs TO ATTAIN A COMPETITIVE ADVANTAGE

• Turning the ‘dream’ into reality: how to achieve a ‘single view’ of ALL multi-platform marketing and business data in real-time.
• Start today: How to build a next-gen customer view.
• How to easily calculate marketing ROI to fuel extraordinary marketing campaigns.

 Ben Hanna, Enterprise Account Executive, Domo

10.30 AM – 11.00 AM

MORNING TEA & NETWORKING BREAK

11.00 AM – 11.30 AM

10 YEARS OF THE SMARTPHONE: WHERE TO NEXT FOR MOBILE?

• The branch in your pocket: A look at how mobile has changed financial services.
• Assessing the customer appetite for mobile connections: SMS, MMS, Chatbots, and Apps.
• The next phase of mobile engagement: customer-driven, proactive and highly focused.
• Enabling biometric identities: Voice ID, fingerprints.
• Connecting the dots and assessing how digital integrates with the overall customer experience.

 Tim Richardson, Chief Transformation Officer, ESSSuper
 Scott Wall, Chief Innovation Officer, BankVic
 Stephen Reilly, Chief Operating Officer, HESTA

11.30 AM – 11.50 AM

Enterprise Engagement: How Financial Services is Truly Engaging Their Customers and Employees

• How to catch your customers’ attention in a super noisy world.
• Mobile moments, what are they and why are they important?
• Exploring the value exchange and meeting customer expectations.
• Successfully delivering company-wide engagement.
• Global insights and how renowned banks tackling these challenges.

 Chris Tew, EVP – Asia Pacific, 3Radical

11.50 AM – 12.10 PM

AI DRIVING DISRUPTION IN FSI

• Chatbots, AI and the future of banking
• Enabling innovation through a digital-first approach
• The role disruptive technology will play across FSI
• Competing with “Netflix”: an exploration of the digital landscapes your customers are accustomed to.

 Jo Kelly, CMO, UBank

12.10 PM – 12.25 PM

THE NEXT ‘BIG THINGS’ IN INSURANCE

•  The future landscape of insurance: IoT, AI, robotics, and automation
•  Building an innovative culture through empowerment
•  Enhancing digital-first approach throughout your company

 Greg Booker, CIO, RACQ

12.25 PM – 12.40 PM

FUTURE OF LENDING: LEVERAGING TECHNOLOGY TO ENABLE CUSTOMER OUTCOMES
  • A look at the future of lending. A look at Banjo.
  • How technology and innovation is underwriting a new banking network.
  • Risk and security of the future, maintaining the “brand” of secure financial services.

 Julian Hedt, CTO, Banjo Loans

 12.40 PM – 01.00 PM

GIN TASTING

 01.00 PM – 02.30 PM

VIP LUNCHEON

 02.30 PM

CONFERENCE CONCLUDES

Event Sponsors

Check out the awesome companies that are making this event possible

GOLD SPONSOR
SILVER SPONSORS
WINE SPONSOR
MEDIA SPONSORS
techexec
maretingexec

Get In Touch

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  • info@omnichannelmedia.com.au
  • +61 2 9358 4274